KEU Logo

Privacy and
Data Protection Policy

1. General information

This Privacy Policy explains how KEU HOME collects, uses, and protects personal data of users located in the Caribbean region, including Puerto Rico.

Diseño Formas y Líneas S.L., owner of the commercial brand KEU HOME, is committed to handling personal data in a transparent, secure, and responsible manner.

2. Data Controller

Company name: Diseño Formas y Líneas S.L.
VAT ID: B42614230
Registered address: Calle Antonio Tàpies, 29, 3º1ª, Spain
Email: keu@keu.es
Phone number: +34 613 630 795

3. Personal Data We Collect

We may collect the following personal data:

  • Full name
  • Email address
  • Phone number / WhatsApp
  • Information related to your inquiry or project
  • Technical data (IP address, browser, device, operating system)

4. How We Collect Your Data

We collect your data:

  • When you complete a contact form or request information
  • When you communicate with us via WhatsApp or other channels
  • Automatically through cookies and analytics tools (e.g., Google Analytics, Meta Pixel)

5. Purpose of Data Processing

Your data is used to:

  • Respond to your inquiries and requests
  • Provide information about KEU products and services
  • Maintain communication with you
  • Send commercial communications (where applicable)
  • Improve our website and user experience

6. Legal Basis

By using our website and submitting your personal data, you consent to the collection and use of your information as described in this Privacy Policy.

7. Data Retention

We retain your data:

  • For as long as necessary to fulfill the purposes described above
  • For the duration of any ongoing relationship
  • Or until you request its deletion

8. Data Sharing

Your data may be shared with:

  • Service providers (hosting, CRM, analytics, marketing platforms)
  • Technology partners (e.g., Google, Meta, communication tools)

These providers are required to use your data only for the intended purposes and to protect it appropriately.

9. International Data Transfers

Your data may be transferred and processed outside your country, including in the European Union or the United States.

By using our services, you acknowledge and accept these transfers.

10. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw your consent at any time

To exercise your rights, contact us at:

keu@keu.es

11. Data Security

We implement appropriate security measures to protect your personal data.

This website uses SSL/TLS encryption to ensure secure transmission of information.

12. Cookies

We use cookies and similar technologies to:

  • Ensure proper website functionality
  • Analyze traffic (Google Analytics)
  • Deliver personalized marketing (Meta/Facebook Pixel)

You can manage your cookie preferences through the consent banner or your browser settings.

13. External Tools

We may use third-party services such as:

  • Google Analytics (Google LLC, USA)
  • Meta / Facebook Pixel
  • WhatsApp Business
  • YouTube (Google LLC)
  • CRM tools (e.g., HubSpot or similar)

14. Third-Party Links

Our website may contain links to external websites. KEU HOME is not responsible for their content or privacy practices.

15. Changes to this Policy

We may update this Privacy Policy at any time to reflect changes in our practices or applicable regulations.

16. Contact

If you have any questions about this Privacy Policy, you may contact us at:

keu@keu.es

CONTACT US