Privacy and Data Protection Policy Canada

Privacy and
Data Protection Policy

1. General information

This Privacy Policy explains what personal data we collect when you visit our website, how we use it, and what rights you have as a user. Diseño Formas y Líneas S.L., owner of the commercial brand KEU HOME, is committed to protecting your privacy and handling your personal data in a lawful, fair, and transparent manner.

2. Data controller

Company name: Diseño Formas y Líneas S.L.
VAT ID: B42614230
Registered address: Calle Antonio Tàpies, 29, 3º1ª, Spain
Email: keu@keu.es
Phone number: +34 613 630 795

3. What data do we collect?

We collect personal data either directly from you or generated automatically when you browse the site:
Full name
Phone number / WhatsApp
Email address
Technical information (IP address, browser, operating system, etc.)

4. How do we collect your data?

When you fill in a contact form, request a catalog, or start a WhatsApp conversation.
Automatically, through cookies and analytics tools (Google Analytics, Facebook Pixel, etc.).

5. Why do we use your data?

To respond to your inquiries or contact requests.
To manage personalized commercial communications.
To analyze website traffic and improve user experience.

6. Legal basis for processing

Consent: when you submit a form or interact with the site.
Legitimate interest: to improve our services and ensure security of the website.

7. How long do we store your data?

We will store your data for as long as we maintain an active relationship with you or until you request its deletion.

8. Will your data be shared?

Yes, but only in the following cases:
With technology service providers (hosting, CRM, analytics) under strict data processing agreements
International data transfers may occur if providers (e.g., Google, Meta) host data outside the EU. In such cases, appropriate safeguards are applied.

9. Your rights

You have the right to: Access your personal data Request rectification of inaccurate data Request deletion of your data Restrict processing Object to processing Request data portability Withdraw your consent at any time To exercise your rights, contact us at keu@keu.es or at the postal address listed above. If you believe your data has been misused, you have the right to lodge a complaint with the Spanish Data Protection Authority (www.aepd.es).

10. Security

This website uses SSL/TLS encryption to secure the transmission of personal data. You can recognize an encrypted connection when the website address starts with “https://” and a lock icon appears in your browser.

11. Cookie Policy

This website uses both first-party and third-party cookies to:
Remember your browsing preferences
Analyze traffic via Google Analytics
Deliver personalized marketing (e.g., Facebook Pixel)
You may accept, reject or customize your cookie preferences using the cookie consent banner. You can also manage cookies in your browser settings.

12. External tools used

Google Analytics (Google LLC, USA): website usage analytics (with IP anonymization)
Meta / Facebook Pixel: marketing and remarketing campaigns
WhatsApp Business: direct contact with our team
YouTube (Google LLC): embedded videos
CRM tools (if applicable, e.g., HubSpot)

13. Third-party links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

Sales Director – Eastern Canada
Phone: +1 416 274 7474 (Toronto)