Privacy And Data Protection Policy Canada

Privacy and
Data Protection Policy

1. General information

This Privacy Policy explains how KEU HOME collects, uses, and protects personal information of users located in Canada, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

Diseño Formas y Líneas S.L., owner of the commercial brand KEU HOME, is committed to handling personal information in a transparent, secure, and responsible manner.

2. Data Controller

Company name: Diseño Formas y Líneas S.L.
VAT ID: B42614230
Registered address: Calle Antonio Tàpies, 29, 3º1ª, Spain
Email: keu@keu.es
Phone number: +34 613 630 795

3. Personal Information We Collect

We may collect the following personal information:

Full name
Email address
Phone number / WhatsApp
Information related to your inquiry or project
Technical data (IP address, browser, device, operating system)

4. How We Collect Your Information

We collect your information:

When you fill out a contact form or request information
When you communicate with us via WhatsApp or other channels
Automatically through cookies and analytics tools (e.g., Google Analytics, Meta Pixel)

5. Purpuse of Collection

Your personal information is collected and used for the following purposes:

To respond to your inquiries and requests
To provide information about KEU products and services
To manage ongoing communication
To send commercial communications (where consent is given)
To analyze website performance and improve user experience

6. Consent

Under Canadian law (PIPEDA), your knowledge and consent are required for the collection, use, and disclosure of personal information.

By submitting your information through our website or interacting with our services, you consent to the collection and use of your personal information as described in this policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions.

7. Data Retention

We retain your personal information:

For as long as necessary to fulfill the purposes outlined in this policy
For the duration of any ongoing relationship
Or until you request deletion, subject to legal obligations

8. Disclosure of Information

We may share your information with:

Service providers (hosting, CRM, analytics, marketing platforms)
Technology partners (e.g., Google, Meta, communication tools)

All third parties are required to protect your information and use it only for the purposes for which it was provided.

9. International Data Transfers

Your information may be transferred and processed outside of Canada, including in the European Union or the United States.

By using our services, you acknowledge and consent to such transfers, understanding that data protection laws in these jurisdictions may differ from those in Canada.

10. Your Rights

Under PIPEDA, you have the right to:

Access your personal information
Request correction of inaccurate or incomplete information
Withdraw your consent
Request information about how your data is used

To exercise your rights, contact us at:

keu@keu.es

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada:

https://www.priv.gc.ca

11. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, or misuse.

This website uses SSL/TLS encryption to ensure secure data transmission.

12. Cookies

We use cookies and similar technologies to:

Improve website functionality
Analyze traffic (Google Analytics)
Deliver personalized advertising (Meta/Facebook Pixel)

You can manage your cookie preferences through the consent banner or your browser settings.

13. External Tools

We may use third-party services such as:

Google Analytics (Google LLC, USA)
Meta / Facebook Pixel
WhatsApp Business
YouTube (Google LLC)
CRM tools (e.g., HubSpot or similar)

14. Third-Party Links

Our website may include links to external websites. KEU HOME is not responsible for their content or privacy practices. We recommend reviewing their privacy policies.

15. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business operations.

16. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, you may contact us at:

keu@keu.es

Sales Director – Eastern Canada
Phone: +1 416 274 7474 (Toronto)