Privacy And Data Protection Policy Europe

Privacy and
Data Protection Policy

1. General information

This Privacy Policy explains how KEU HOME collects, uses, and protects personal data of users located in the European Economic Area (EEA), in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

KEU HOME, operated by Diseño Formas y Líneas S.L., is committed to processing personal data lawfully, fairly, and transparently.

2. Data controller

Company name: Diseño Formas y Líneas S.L.
VAT ID: B42614230
Registered address: Calle Antonio Tàpies, 29, 3º1ª, Spain
Email: keu@keu.es
Phone number: +34 613 630 795

3. Personal Data We Collect

We may collect the following categories of personal data:

Full name
Email address
Phone number / WhatsApp
Information related to your inquiry or project
Technical data (IP address, browser type, operating system, device information)

4. How We Collect Your Data

We collect your personal data through:

Contact forms on our website
Requests for information, consultations, or catalogs
Direct communication channels (e.g., WhatsApp)
Cookies and tracking technologies
Analytics tools (e.g., Google Analytics)

5. Purpose of Data Processing

Your personal data is processed for the following purposes:

To respond to your inquiries or requests
To provide personalized information about KEU products and services
To manage and maintain communication with you
To send commercial communications (where applicable)
To analyze website usage and improve user experience

6. Legal Basis for Processing

We process your data based on:

Consent: when you submit a form, accept cookies, or interact with our website
Legitimate interest: to improve our services, ensure website security, and optimize user experience

7. Data Retention

Your personal data will be stored:

For as long as an active relationship is maintained with you
Until you request deletion of your data
Or as required to comply with legal obligations

8. Data Sharing and Transfers

Your data may be shared with:

Technology and service providers (hosting, CRM systems, analytics platforms)
Marketing and communication tools

These providers operate under strict data processing agreements.

Some providers (e.g., Google, Meta) may process data outside the European Economic Area. In such cases, appropriate safeguards are applied, such as Standard Contractual Clauses approved by the European Commission.

9. Your Rights

Under the GDPR, you have the right to:

Access your personal data
Request rectification of inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Request data portability
Withdraw your consent at any time

To exercise your rights, you may contact us at:

keu@keu.es

You also have the right to lodge a complaint with a supervisory authority. In Spain, this is the Spanish Data Protection Agency (AEPD):

https://www.aepd.es

Depending on your country of residence, you may contact your local data protection authority.

10. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data.

This website uses SSL/TLS encryption to protect data transmission. You can identify a secure connection by the “https://” prefix and the lock icon in your browser.

11. Cookie Policy

This website uses first-party and third-party cookies to:

Ensure proper functioning of the site
Remember your preferences
Analyze traffic (Google Analytics)
Deliver personalized marketing (e.g., Meta/Facebook Pixel)

You can accept, reject, or configure your cookie preferences through the cookie banner. You may also manage cookies through your browser settings.

12. External Tools and Services

We may use the following third-party tools:

Google Analytics (Google LLC, USA): website usage analytics (with IP anonymization)
Meta / Facebook Pixel: marketing and remarketing
WhatsApp Business: direct communication
YouTube (Google LLC): embedded video content
CRM systems (e.g., HubSpot or similar): lead and communication management

13. Third-Party Links

Our website may contain links to third-party websites. KEU HOME is not responsible for their content or privacy practices. We recommend reviewing their respective privacy policies.

14. Updates to this Policy

KEU HOME reserves the right to update this Privacy Policy at any time to reflect changes in legal requirements or business practices.

We encourage users to review this page periodically.

15. Contact

If you have any questions regarding this Privacy Policy or how your personal data is processed, you may contact us at:

keu@keu.es